The Medical Office Clerk Certificate of Completion is a one-year, 46-credit certificate which    focuses on skills necessary for office employment in healthcare facilities, including Tribal Health, hospitals, clinics, nursing homes, etc.   Courses specific to the Medical Office include medical terminology, medical legal issues, medical coding and billing, and electronic records in the healthcare field.   Employment in in this field is expected to increase both in Montana and nationally.

Along with the medical office courses, this certificate requires courses in general office skills including Records Management/Filing, Word Processing, Electronic Spreadsheets, Business Math, Electronic Calculators, Customer Service, and Office Procedures.  In addition, students will complete 50 hours of training through a practicum course, giving them real world experience of working in a healthcare facility.  General Education courses, as required by certificate programs at Salish Kootenai College, are also included in the curriculum.


Students entering the certificate program prepared to take the required courses can complete both the Medical Office Clerk Certificate and the Office Professions Certificate in one year providing they successfully pass the required courses each quarter.  Completing both certificates would require an additional 6 credits over the 46 credits in the Medical Office Clerk Certificate.   Those courses include CAPP 103 Advanced Document Processing and a 3-credit elective.  Upon completion of the MOC or the OP Certificate, students wanting to transition to the Business Tech AAS Degree would have a number of required courses completed.


Student Learning Outcomes:

  • Students will define medical terms and identify body systems and functions.
  • Students will demonstrate knowledge of the ethical/legal aspects of medical office employment.
  • Students will apply skills to perform medical billing procedures at the beginning of the medical billing process.
  • Students will become familiar with the process of coding for insurance purpose.
  • Students will become familiar with managing electronic medical records via an online simulation along with dental office software.